Melanie Agtual has work experience in various roles and companies. Melanie began their career at Delta Dental Insurance Company in 2013, where they worked as a Quality Assurance Analyst. In this role, they verified the accuracy of subscriber billing and enrollment data, compiled and issued reports for discrepancies, and documented internal audit issues.
In 2018, they joined Super (hellosuper.com) as an Operations Associate. Here, they provided comprehensive property management by triaging and processing incoming calls, chats, emails, and texts. Melanie also managed claims from start to finish, including scheduling, appointment management, servicer reporting, claims adjudication, and billing.
In the same year, Melanie joined Medrio as a Sr. Technical Support Associate. Their responsibilities in this role included providing technical support and assistance to clients, as well as managing and resolving technical issues.
In 2021, they transitioned to the role of Quality Systems Engineer at Medrio, where they are currently employed. However, specific details about their responsibilities in this role are not provided.
Melanie Agtual completed an Associate of Arts degree in Liberal Arts and Sciences, General Studies and Humanities from Pima Community College from 2009 to 2011. Subsequently, they pursued a Bachelor of Arts degree in Arts, Entertainment, and Media Management from the University of Arizona from 2010 to 2013.
Sign up to view 0 direct reports
Get started