Carrie Koenig

Carrie Koenig, MBA, has extensive experience in patient experience and communication within the healthcare sector, currently serving as Vice President at MedStar Health since May 2004. In this role, Carrie leads customer experience strategies and communication initiatives across multiple home healthcare companies, impacting over 20,000 patients annually in the MD-DC-VA region. Previous positions at MedStar Health include Assistant Vice President of Marketing and Communication and Director of Operational Communications, where responsibilities encompassed directing marketing efforts and system-wide communications for a large workforce. Earlier experience includes serving as Senior Public Relations Specialist at MedStar Good Samaritan Hospital and as a Marketing Assistant at American General Financial Group. Academic credentials include a Master's in Business Administration from Loyola University Maryland and a Bachelor's in Communications & Marketing from Towson University.