Christa Wallace

Clinical Customer Care Center Manager at MedStar Health

Christa Wallace has extensive experience in healthcare and customer service management, currently serving as the Clinical Customer Care Center Manager and formerly as Project Manager II at MedStar Health since May 2014. Prior to this role, Christa worked as the Global Service Desk Manager at Catholic Relief Services from February 2012 to May 2014 and gained valuable experience as the Clinical Service Desk Manager at Dell from March 2009 to February 2012. Earlier in Christa's career, there was a position as Service Desk Supervisor at MedStar Health from April 2005 to March 2009. Christa holds a degree from Notre Dame of Maryland University, completed between January 2011 and July 2013.

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MedStar Health

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MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar’s 30,000 associates, 6,000 affiliated physicians, 10 hospitals, ambulatory care and urgent care centers, and the MedStar Health Research Institute are recognized regionally and nationally for excellence in medical care. As the medical education and clinical partner of Georgetown University, MedStar trains more than 1,100 medical residents annually. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service.


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5,001-10,000

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