Medtelligent
Owen Phoenix is an experienced account manager and onboarding specialist at ALIS by Medtelligent since July 2020, where responsibilities include developing tailored onboarding plans and coordinating training for large-scale clients. Prior experience as a client support specialist involved resolving technical issues and excelling in ticket management using Zendesk and Hubspot. Owen also held a customer operations specialist role at Delegate, focusing on user needs and resource coordination. As a broadcaster for Wheaton College, expertise was developed in sports analysis and communication. Leadership skills were demonstrated as captain of Wheaton College Crew, managing logistics and financial responsibilities for a team of 20-30 athletes. Additional experience includes a barista position at Bon Appetit Caterers Inc and a communication intern role with Hub City Hotshots, where social media engagement was significantly increased. Owen holds a Bachelor of Arts in Communication and Interpersonal Studies from Wheaton College, awarded in 2019.