Mark Ben Tiru is a seasoned professional with extensive experience in software support and customer success. Currently serving as a Software Support Specialist at Stova since May 2024, Mark previously held the role of Customer Success Manager at First Insight Corporation since December 2018, where responsibilities included managing customer relationships, onboarding, and implementing customer experience solutions. Previous positions include Senior Software Support Engineer, Senior IT Analyst, and Senior Payroll Analyst at prominent companies such as BNY Mellon, ADP, and Tata Consultancy Services. With a background in troubleshooting software applications, technical support, and system analysis, Mark possesses a strong technical and managerial skill set. Education includes a Bachelor of Arts from the University of Calcutta and advanced diplomas in Software Engineering and Web Designing.