WK

Waqar Khan

Manager Service Analytics & Customer Insights at Meezan Bank

Waqar Khan is an experienced professional in the banking sector with a current role as Manager Service Analytics & Customer Insights at Meezan Bank Limited since July 2012. Key responsibilities include leading a customer research program utilizing various tools to gather insights on customer satisfaction and managing a team focused on collecting feedback through multiple channels. Previously, Waqar served as Area Service Quality Manager, ensuring adherence to quality policies across branches. Additionally, Waqar has experience as an Account Executive at Atlas Steel & Engineering Co., handling invoicing and tender preparation. Waqar holds a Master of Business Administration degree with a focus on Human Resources from Newports Institute of Communications and Economics, completed in 2013.

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