Michel Zedde

Michel Zedde is an experienced professional in the field of contact center management and business development. Currently serving as the Offshore Contact Centers Managing Director and MeilleurTaux Services Director at Meilleurtaux since July 2019, Zedde previously held the position of Managing Director at Active Assurances from February 2022 to December 2024. Prior experience includes Director of Business Development at ADM VALUE and Managing Director roles at MetLife, focusing on solutions for Morocco and direct sales innovation for France. Zedde's career began at Sitel, where responsibilities included operations support and project management across multiple sites in Morocco and France. Educational qualifications include an Executive MBA from Laureate Education, Inc., and a DEUG in Languages and Sales from Université Paris 8.