Nufikha Nufikha

Nufikha Nufikha is a seasoned professional with extensive experience in account management and customer success, currently serving as a Senior Account Manager at Mekari since June 2022. Responsibilities include onboarding new clients, maintaining ongoing communication, resolving issues, and collaborating with various departments to enhance customer satisfaction. Previous experience includes roles as a Customer Success Specialist and Inside Sales Specialist at Pintek, where Nufikha facilitated client onboarding and supported sales efforts. Earlier positions held include Business Analyst at Bank OCBC NISP and Operations Analyst at Shopee, focusing on document compliance and content monitoring, respectively. Nufikha holds a Bachelor's degree in Agricultural Economics from IPB University.