Nikki Ferris

Nikki Ferris is a seasoned professional in quality management and compliance, currently serving as the Senior Quality Business Partner at Melba Support Services since March 2022, where responsibilities include leading the Quality and Compliance team and overseeing regulatory compliance and continuous improvement. Previously, Nikki held the position of Senior Service Improvement Lead at Melbourne City Mission, enhancing the operational performance of Disability Services, and also served as the National Quality and Safeguards Manager at both IntoWork Australia and Interact Australia, where significant advancements in quality frameworks and successful audits were achieved. Additionally, Nikki contributed to the development of quality systems at EACH as NDIS Service Design Coordinator and managed compliance processes at Telstra in a managerial role. With a strong focus on quality systems and regulatory adherence, Nikki Ferris possesses extensive experience across various sectors.