Melba has a proud history of providing individualised support to people living with complex disabilities, their carers and families for over 45 years. Melba was established in the early 1970's to meet the needs of children with disabilities. It also provided a support network for parents, who had nowhere to go for advice and help.

Today, services include housing and accommodation, community participation, individual support, facilitating social, education and work capacity building, respite care and a range of other inclusive education and support initiatives. The individuals who use our services are located throughout Eastern and South-Eastern Melbourne.
Melba is the FIRST ORGANISATION IN AUSTRALIA recognised by US Based Council on Quality and Leadership, for person-centred excellence "with distinction"​.

Our vision is for individuals with a disability to lead everyday lives, and we are committed to Quality, Human Rights and respecting each individual we support, and their choices. 

Help spread the word about the benefits of the NDIS and the risks of cutting it.
Join the campaign now for a strong NDIS --> Teamwork Works www.teamwork.org.au



Community & Lifestyle

Health Care

Non Profit

Melba Support Services

Melba Support Services' headquarters in Lilydale, Australia

This department oversees the planning, organizing, and supervising of daily operations to ensure efficiency and effectiveness across the organization.

Operations Management

This department supports and facilitates executive leadership and strategic initiatives for the organization.

Executive Management

The Human Resources and Talent Management team at Melba Support Services is dedicated to attracting, developing, and retaining a skilled workforce that aligns with the organization's mission to support individuals with disabilities. This team manages recruitment, employee relations, training, and professional development to ensure a positive work environment and maintain high standards of care and support. By fostering a culture of collaboration and inclusivity, they empower staff to deliver exceptional services to the community.

Human Resources and Talent Management

The Business Analysis and Quality Management team at Melba Support Services focuses on enhancing service delivery and operational efficiency through data-driven insights and strategic analysis. They ensure high-quality standards are upheld across all services by implementing best practices in quality management and fostering a culture of continuous improvement. By collaborating with various stakeholders, the team works to align organizational goals with the needs of individuals with disabilities, ultimately supporting Melba’s mission of promoting person-centred excellence.

Business Analysis and Quality Management

The Finance Team at Melba Support Services is responsible for managing the organization's financial health and ensuring the sustainability of its essential services. This includes overseeing payroll, processing accounts payable, managing funding allocations, and maintaining accurate financial records. By providing financial insights and support, the team plays a crucial role in enabling Melba to deliver high-quality individualized support to individuals with disabilities and their families.

Finance Team

The Operational Support Team at Melba Support Services plays a vital role in ensuring the smooth and efficient functioning of company operations. This team is responsible for financial oversight, compliance with training standards, administrative support, and the management of infrastructure and business applications. By coordinating resources and processes, they help to enhance service delivery for individuals with disabilities, ensuring that Melba’s commitment to quality and person-centered excellence is upheld.

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Other teams

Executive Management

Human Resources and Talent Management

Business Analysis and Quality Management

Finance Team

Operational Support Team