Business Analysis and Quality Management

The Business Analysis and Quality Management team at Melba Support Services focuses on enhancing service delivery and operational efficiency through data-driven insights and strategic analysis. They ensure high-quality standards are upheld across all services by implementing best practices in quality management and fostering a culture of continuous improvement. By collaborating with various stakeholders, the team works to align organizational goals with the needs of individuals with disabilities, ultimately supporting Melba’s mission of promoting person-centred excellence.