Michelle Lio

Michelle Lio has a strong background in the gaming and entertainment industry. Michelle started their career at The Venetian Macao-Resort-Hotel as a Strategic Marketing Manager from December 2006 to May 2011. Michelle then joined Galaxy Macau as a Senior Manager in Casino Analysis for a brief period from May to September 2011. Michelle Lio eventually joined Melco Resorts & Entertainment, where they held various positions and demonstrated their expertise in gaming optimization, strategy, and analytics. Michelle started as a Senior Manager of Table Game Optimization and Strategic Marketing from October 2011 to January 2014. Michelle was then promoted to Assistant Director in the same department, serving from January 2014 to March 2017. Michelle Lio continued to advance their career at Melco Resorts & Entertainment and became the Executive Director of Gaming Optimization, Strategy & Analytics from March 2017 to April 2019. Michelle'slatest role at the company was as Vice President, leading the Gaming Optimization, Strategy & Analytics teams. Michelle was responsible for overseeing analytics on table and slot yield management, casino floor optimization, labor optimization, and more. Additionally, they led operational teams for workforce planning, optimization, and centralization of scheduling operations company-wide. Michelle Lio also spearheaded key operational efficiency and process improvement projects, resulting in cost savings and revenue opportunities across various non-gaming areas within the company.

Michelle Lio holds a Master of Business Administration (M.B.A.) with a concentration in Finance from The Chinese University of Hong Kong. Michelle also completed a Postgraduate Executive Program in Management of Technology from the University of California, Berkeley, Haas School of Business. Additionally, Michelle has a Bachelor's Degree in Business Administration with a focus on Gaming Management from the University of Macau. Michelle has also completed a Study Mission in Gaming Management and Casino Management from the University of Nevada-Las Vegas.