Jacilene LaBorne

Jacilene LaBorne is a seasoned professional with extensive experience in customer success and account management within the B2B landscape. Currently serving as a Senior Customer Success Manager at Melio since February 2020, Jacilene focuses on enhancing small businesses' operations through innovative payment tools. Prior roles include Solutions Delivery Manager / CSM and Strategic Account Manager at PINATA, where Jacilene contributed to improving experiential marketing solutions for brands of all sizes. Earlier career highlights include a Sales Consultant position at Tricana Imports and a Marketing Director role at The Hart Agency, emphasizing skills in sales strategy and event staffing technology.