Whitley Liberato-Romero is an experienced professional in customer experience and operations management, currently serving as a Customer Experience Manager at Melio since August 2021. Prior experience includes a five-year tenure at Uber, where roles progressed from Field Operations Support Specialist to Field Operations Team Lead II, involving team leadership, performance management, training, and operational oversight. Whitley also held positions as a Paraprofessional at Comprehensive Kids Developmental School, a specialist and logistics support at Bloomingdale's, and a Case Aide at FoodFirst Inc. Educational qualifications include a Master of Arts in Sociology from the City University of New York City College and a Bachelor of Science in Criminal Justice from Monroe College.
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