Mellon Group
Maria Kotsifaki is a seasoned professional with extensive experience in business development and operations management. Currently serving as the Business Development Director at Mellon Group of Companies since January 2014, responsibilities include overseeing Call Center Services across multiple countries, managing the sales pipeline, promoting new projects, and executing Call Center campaigns. Prior to this role, Maria held the position of Director of Operations at Mellon Contact Services, where management encompassed an integrated Operations Division with 340 employees. Additionally, experience includes working as a Training Consultant for Mellon Group subsidiaries and holding administrative roles at the University of Macedonia. Educational qualifications include a Master's degree in Logistics, Materials, and Supply Chain Management from The University of Sheffield and a Bachelor's degree in Business Administration and Management from the University of Macedonia.
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Mellon Group
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Mellon is a dynamic multinational group providing technology solutions and outsourced services that aim to facilitate the transactions and interactions of organizations with strong consumer business, including financial institutions, public utilities, telecommunication providers and retail. Headquartered in Athens, Greece, Mellon has over 6,000 employees and is present in 10 countries in the wider region of Central and SE Europe, assisting its customers to optimize their operation and increase their market share, efficiently and cost effectively.