MeltingSpot
Sébastien Chatelier is a seasoned business leader with extensive experience in digital innovation and operational management. As Co-founder and COO of MeltingSpot since July 2020, Sébastien focuses on enhancing user software mastery through contextual learning. Simultaneously, as Co-founder and COO of Askeet since September 2019, Sébastien drives the company's mission to connect businesses with the right partners through AI and collective intelligence. Prior experience includes serving as General Manager at éolane from May 2016 to September 2019, where Sébastien managed a large-scale reorganization and launched IoT-based offerings. Additionally, Sébastien held the role of President at Cité de l'Objet Connecté and served as Executive Manager for Mobile Payments at Commonwealth Bank from April 2013 to January 2018. Sébastien's educational background includes a Master of Science in Management from HEC Paris and a qualification as a lawyer in civil law from HEDAC Haute Ecole des Avocats Conseils.
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MeltingSpot
MeltingSpot is an in-product Customer Education Platform. We help SaaS companies accelerate customer onboarding and product adoption. At low CS effort. MeltingSpot provides a comprehensive toolkit to engage customers with forums, webinars, tutorials, online courses, and more – right inside your product. Bring all your educational content in an Academy or a Customer Community, and help your customers onboard and navigate your product seamlessly. Stop generic customer education and start delivering the right content to the right user at the right moment. Unleash the power of digital Customer Success: activate customers 3x faster, cut support tickets by 50% and drive additional revenues. MeltingSpot is trusted by thousands of businesses Start free today 👉 https://www.meltingspot.io/