MeltingSpot
Yacine Rachidi has a diverse work experience in the field of software development. Starting in 2014, Yacine worked as a Web Development intern at Service SI Polytech'Lille. In 2015, they were a Java Development intern at Service SI Hohai University. In 2016, Yacine worked as a C++ Development intern at Les Companions, EuraTechnologies. From 2016 to 2017, they worked as a Full Stack Engineer and Junior Project Manager at Nord Compo, where they were responsible for the development and maintenance of Android and iOS applications. In 2018, they worked as a Full Stack Engineer, focusing on the development of Android, iOS, and web applications. Yacine then joined Wassati in 2020 as a Software Architect, overseeing the design of real-time asynchronous software architecture. Most recently, Yacine started working at MeltingSpot in 2021 as a Manager and Lead Developer, leading a team of junior developers and contributing to the development of a community platform.
Yacine Rachidi obtained a Diplôme d'ingénieur in Computer Engineering and Statistics from Polytech Lille, from 2013 to 2016. Prior to that, they pursued Mathematics and Physics at Lycée Saint Rémi from 2010 to 2012, as part of their Classes Préparatoires Aux Grandes Ecoles.
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MeltingSpot
MeltingSpot is an in-product Customer Education Platform. We help SaaS companies accelerate customer onboarding and product adoption. At low CS effort. MeltingSpot provides a comprehensive toolkit to engage customers with forums, webinars, tutorials, online courses, and more – right inside your product. Bring all your educational content in an Academy or a Customer Community, and help your customers onboard and navigate your product seamlessly. Stop generic customer education and start delivering the right content to the right user at the right moment. Unleash the power of digital Customer Success: activate customers 3x faster, cut support tickets by 50% and drive additional revenues. MeltingSpot is trusted by thousands of businesses Start free today 👉 https://www.meltingspot.io/