Marlon Taylor

Marlon Taylor is a seasoned technology professional with extensive experience in product support and engineering roles, primarily at Meltwater since 2007, where Marlon advanced from Senior Technical Support Specialist to Principal Product Support Engineer and Team Lead. Marlon's responsibilities include coordinating global support efforts across various regions, implementing service level agreements, and conducting training sessions to enhance team service quality. Key achievements involve the successful rollout of IT asset management software and effective contract negotiations. Additionally, Marlon co-founded SDCards4Cheap and served in various roles in administrative and support capacities throughout Marlon's career, showcasing a broad skill set in both technical and leadership domains. Marlon holds a Bachelor's degree in Computer Engineering Technology from DeVry University.