Member Loyalty Group was established to solve a common credit union problem – measuring, managing and taking action on member feedback. 

To provide that measurement across the credit union industry, and to do so in a collaborative fashion, Member Loyalty Group cemented an exclusive partnership with Medallia and other industry leaders.  

Today, that partnership, along with the financial backing from participating credit unions, has established a consistent, trustworthy Voice of the Member benchmark.


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Member Loyalty Group

Michelle Bloedorn

Jake Foreman

Rebecca Secor

Nickolas Baller

Member Loyalty Group

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