Curtis Lee

Customer Success Manager at Memberson

Curtis Lee has a diverse work experience spanning over 26 years. Curtis started their career in 1993 as a Technical Support Supervisor at Hewlett-Packard Singapore, where they focused on reviewing and analyzing customers' needs to ensure maximum customer satisfaction. Curtis then transitioned to Geo Millenium System Pte. Ltd. in 2001, working as a Project Sales Engineer, promoting mobile computing and tracking systems.

In 2002, Curtis joined Copytron Office Product Pte. Ltd. as a Marketing Executive, responsible for marketing consumable products of office equipment to the worldwide market. Curtis then moved on to SurfGold Pte Ltd in 2003 as a Senior Program Manager, where they managed regional channel marketing and loyalty programs for corporate clients.

From 2006 to 2017, Curtis worked at Edenred Singapore as a Group Account Director, providing marketing consulting services to clients in CRM, loyalty programs, channel partners programs, and partner relationship management programs. Curtis successfully managed key accounts, achieved revenue targets, and project managed regional program roll-outs.

In 2018, Curtis held two simultaneous positions. Curtis worked at TODO Innovation Pte Ltd as a Business Marketing professional, and at HubSpot as a HubSpot Ambassador.

Most recently, Curtis joined Memberson in 2019 as a Customer Success Manager. Curtis'sresponsibilities include project managing CRM solution implementation, consulting with customers to drive adoption and solution foothold, and developing trusted advisor relationships with customers to ensure their use of the Memberson solution aligns with their CRM strategy.

Curtis Lee has a diverse education history spanning several years. In 1982, they attended The Chinese High School, although no degree or field of study is specified for this period. Curtis then pursued a Diploma in Electronics and Communication Engineering at Singapore Polytechnic from 1986 to 1990, specializing in Telecommunications Engineering.

Continuing their education, from 1998 to 2000, Curtis undertook a Diploma in Management Study at SIMGE (SIM Global Education), focusing on Business Management. Curtis later attended RMIT University from 2001 to 2002, where they acquired a Bachelor's degree in Business Administration with a specialization in Marketing.

In 2017, Curtis sought further professional development by enrolling in Training Vision, where they obtained a Professional Diploma in Leadership and People Management. This certification was aligned with the Singapore Workforce Skills Qualifications.

To enhance their skill set and stay up to date with industry trends, Curtis obtained various online certifications. In 2017, they completed courses such as Learning Data Analytics, Online Marketing Foundations, Social Media Marketing: Social CRM, and Customer Segmentation through LinkedIn. In the following year, Curtis obtained advanced certifications including Google Analytics (Beginners) and Advanced Google Analytics from Google. Curtis also acquired an Inbound Certification from HubSpot in December 2017.

Finally, Curtis expanded their knowledge in digital marketing by completing certifications such as Content Marketing, Email Marketing, and Digital Marketing from HubSpot. Furthermore, in July 2019, they obtained a certification in Digital Marketing from Squared Online.

Curtis Lee's education history demonstrates their commitment to lifelong learning and professional growth, encompassing degrees, diplomas, and numerous certifications across various fields of study.

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Timeline

  • Customer Success Manager

    January, 2019 - present