Jhonatan Melo Gomes de Araújo

Site Reliability Engineer at Memed

Jhonatan Melo Gomes de Araújo has a diverse work experience spanning multiple roles and industries. Jhonatan started working as an Analyst at Sitel in 2010, where they provided level 1 help desk support for HP products. From there, they joined Kulicz Acessórios Automotivos as a Junior Support Analyst, offering level 1 support to employees. In 2011, they joined the Instituto de Pesquisas Tecnológicas do Estado de São Paulo as a Support Analyst, where they provided level 1 and 2 support to users, focusing on Windows and Mac OS environments.

In 2013, Jhonatan moved to O2B, initially working as a ServiceDesk Analyst and later transitioning into a Systems Administrator role. Jhonatan'sresponsibilities included incident and request handling, communication planning, infrastructure monitoring, server administration and troubleshooting for Linux and Windows systems.

In 2016, they joined Walmart.com as a Mid-Level Systems Administrator, and then in 2018, they joined Dafiti as a SysAdmin Specialist | DevOps. At Dafiti, they were responsible for specialized system administration and DevOps tasks.

Currently, Jhonatan is working at Memed as a Site Reliability Engineer, a position they started in September 2021. Details about their role at Memed are not provided in the structured information.

Jhonatan Melo Gomes de Araújo completed their education in the field of Information Technology. In 2010-2011, they attended Senac São Paulo and obtained a technical degree in Informatics. Later, from 2013-2014, they attended Universidade Paulista, where they pursued a degree in Networks of Computers (Tecnólogo em Redes de Computadores).

In addition to their formal education, Jhonatan also obtained several certifications related to their field. In 2013, they received the MCTS Windows 7 certification from Microsoft. In 2014, they obtained the ITIL Foundation v2011 certification from EXIN. Continuing their professional development, Jhonatan obtained the SUSE Certified Linux Administrator - SLE 11 certification from SUSE in 2015. Furthermore, they acquired the LPIC-1 certification from the Linux Professional Institute in the same year. Lastly, in 2015, they completed the Administrador Linux certification from 4Linux.

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