Vanessa Santos is an experienced analyst currently working at Memora Processos Inovadores S/A since October 2020, specializing in user support, project reporting, process documentation, and systems development using both traditional and agile methodologies. Prior experience includes a role as Project Analyst at ISG Participações from August 2016 to January 2020, where responsibilities encompassed project management, contract management, corporate governance, and marketing support for product promotions. Vanessa began a career in administration as an Administrative Assistant at Multivarejo - GPA from November 2014 to August 2016, focusing on production planning and routine administrative tasks. Educational background includes a Bachelor's degree in Business Administration from Estácio and a Technical degree in Supply Chain Management and Logistics from Faculdade Mauá de Brasília.