Memorial Healthcare
Krystal McCoy has over 16 years of experience in the healthcare industry, currently serving as a Patient Experience Advocate at Memorial Healthcare since October 2007. Krystal has held various roles at Memorial Healthcare, including Administrative Assistant to the Chief Medical Officer, Student/Trainee Coordinator, Clinical Team Lead, Financial Counselor, and Medical Receptionist, demonstrating a comprehensive understanding of patient care and operations. Prior experience includes a Medical Assistant position at Mid Michigan Orthopedics and several roles at Banner Health, where responsibilities ranged from assisting with patient care to managing medical records. Krystal holds a Bachelor of Business Administration from Baker College of Owosso.
Memorial Healthcare
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Memorial Healthcare is a 150-bed facility with a medical staff of over 170 providers. With more than 1,000 employees, Memorial Healthcare is the largest employer in Shiawassee County. Our people are our most valuable resource. Their dedication to caring and high-tech knowledge are what differentiate us from all other health systems in the region.