Charlene Dotson

Charlene D. is an IT Specialist at Memphis Health Center since 2017, specializing in networking, DNS servers, Cisco switches, and troubleshooting connectivity issues. Charlene also has experience in customer service and hardware/software support, including proficiency in PC and laptop repairs, printer troubleshooting, and various software systems such as Windows and Active Directory. In addition to IT expertise, Charlene has served as an Assistant Manager at Dollar General since December 2015, overseeing daily operations and merchandise presentation. Prior experience includes working as a Printing Specialist at Shelby County Schools, where Charlene managed the Teacher Resource Center and interacted with customers to fulfill printing needs. Charlene holds a Bachelor's Degree in Information Technology Management from Western Governors University, completed in 2017.