Tejal Shah is an accomplished professional with extensive experience in product design and creative direction across various industries. Currently serving as the Director of Product at Mend: for Mental & Behavioral Healthcare Providers, Tejal has held positions ranging from Product Manager to Senior Product Designer since August 2020. Concurrently, as a Product Designer and Creative Director at Studio T Creative, an award-winning agency, Tejal focuses on impactful storytelling through design. Previously involved in the Get Tested COVID initiative as a UX/UI Designer, Tejal emphasized strategic user experiences for the platform. With a background in creative direction at Bollywood Mom and Tamale Jar Productions, Tejal has developed engaging digital content. Credentials include roles at major networks such as OWN and NBCUniversal, along with a BA in English from the University of Mumbai.
Mend: for Mental & Behavioral Healthcare Providers
Mend is an enterprise-grade patient engagement and telehealth platform designed to help mental and behavioral healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to make access to mental and behavioral healthcare convenient for all. Mend makes it easy for providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences to more than 5 million patients. Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.