Elisha (Bender) Fontana is an accomplished professional with extensive experience in customer experience and success enablement across various industries. Currently serving as the Head of Customer Experience at Mendix since June 2019, Elisha leads a team dedicated to enhancing customer journeys and improving adoption metrics. Prior roles at Mendix include Senior Program Manager and Program Manager for Customer Success Enablement. Elisha's previous experience includes positions at HubSpot, where initiatives focused on scalable training programs for global success teams, and at Bentley University, where Elisha established a student engagement program. Educational credentials include a Master of Science in Higher Education Administration from Florida State University and a Bachelor of Business Administration in Finance, Marketing, and Sales from Ohio University.
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