Tatiana Garcia

Tatiana Garcia has a diverse work experience, starting with their most recent role as an Operations Manager at Mention Me since November 2021. Prior to that, they worked as a Space Operations Manager at Knotel from December 2019 to November 2021. In this role, Tatiana was responsible for managing Knotel's member spaces and ensuring a seamless experience for clients. Tatiana gained skills in vendor negotiation, facilities management, customer satisfaction, and public relations.

From December 2014 to December 2019, Tatiana worked at ASOS.com as a Retail Operations Manager. Their responsibilities included recruitment, management, and development of a team, ensuring efficient creation of product codes and purchase orders, and providing training and tools for successful job performance. Additionally, they served as the Sample Management Team Lead from January 2018 to December 2018, overseeing the creation of a new sample management process and managing reporting at executive and business levels.

Prior to ASOS.com, Tatiana worked as a Customer Service Manager at STA Travel from November 2012 to December 2014, where they focused on team reorganization, cost reduction, and development of high-performing individuals. At London 2012, they worked as a Fleet Radio Team Leader from March 2012 to September 2012, responsible for organizing route strategies, training volunteer drivers, and providing technical support.

Tatiana's earlier role was as a FIT Operations Lead at Smilo Destination Management from January 2010 to January 2012. In this position, they handled quotation, reservation, and organization of tailor-made bookings for travel agencies and tour operators, managed client issues and complaints, and handled internal and external issues and administration.

Starting their career at Market Probe in August 2009, Tatiana quickly moved up to the role of Marketing Research Supervisor. Tatiana oversaw office routines, organized and supervised the performance of research clerks, and managed international and UK markets.

Overall, Tatiana has developed skills in operations management, customer service, team management, vendor negotiation, facilities management, and training and development.

Tatiana Garcia pursued their education chronologically, starting with a Bachelor's Degree in English Language and Literature, General, from Universidade da Coruña. Tatiana attended this institution from 2002 to 2006. Following this, Tatiana continued their education at Bangor University, where they obtained another Bachelor's Degree in Galician Studies, attending from 2007 to 2008.