Shane Bruner is an experienced IT professional currently serving as the Director of IT Operations at Mercalis since January 2024. Prior to this role, Shane held various positions at TrialCard from October 2015, culminating in the role of Technical Director for Voice & Contact Center, with extensive experience in telecommunications as a Senior Manager and Engineer. Shane also provides IT consultancy services through Wake Technical Solutions, offering support in server management, network security, and hardware/software installation. Early career experience includes serving as a Tier II Network Support Specialist at Frontier Communications, where expertise in various DSL technologies was developed. Shane holds an Associate’s Degree in Computer Science from Wake Technical Community College.
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