Mercan Tourism is a full service Tour Operator & Destination Management Company ( DMC ) providing services in every major destinations throughout Turkey. Since the foundation year of 1985, Mercan Tourism has proven to be highly recognized and respected company in the Turkish Tourism Market. 

Our activities constantly developed in inbound tourism mainly from the Middle East, North Africa, GCC and Far East countries. We are very proud that especially in Istanbul, we have exclusive tariff agreements with several major hotels and those hotels are accommodating Mercan Tourism guests all year around. We also offer a wide range of products and comprehensive solutions such as FIT programs, Group Incentives, Congresses & Business Meetings, VIP services, Medical & patient treatment programmes, Hajj & Umrah, sightseeing programmes etc. Our own Mercan Online Reservation System ( MORS ) through direct online connection providing access to our exclusive hotels, tours to the outside travel agencies. 

Mercan Tourism is an IATA accredited travel agency selling all kind of airline tickets within Turkey and Worldwide. 

We have various departments with professional English and Arabic speaking staff serving 365 days, promoting Turkey as the natural choice for our guests. Our pride is what we provide is not just Ordinary Event but a memory that will stay for years to come as the most interesting and unique experience.

Mercan DMC Turkey

This department focuses on managing relationships and ensuring satisfaction for clients and key accounts.

Customer Engagement

This department oversees the analysis and management of contracts and related data to ensure compliance and optimize organizational processes.

Data and Contract Management

This department oversees the development and strategy of products across various regions.

Product Management

This department oversees the coordination and administration of reservations to ensure a seamless experience for clients.

Reservations Management

This department oversees administrative functions and operational efficiency within the organization.

Administrative Operations

This department manages the engagement and support of guests through guided experiences and transportation services.

Mercan DMC Turkey

Org chart

Teams

Customer Engagement

Data and Contract Management

Product Management

Reservations Management

Administrative Operations

Visitor Services

Offices

Mercan DMC Turkey

Org chart

Teams

Customer Engagement

Data and Contract Management

Product Management

Reservations Management

Administrative Operations

Visitor Services

Offices

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