Mercantile Development, Inc.
Calla Fankhanel has extensive experience in operations and program management, currently serving as Vice President and Director of Operations at Mercantile Development, Inc. since September 2009. Prior to this role, Calla worked at Operation Smile in various capacities, including Programs & Operations Director from June 2007 to January 2010, and International Development Manager from July 2002 to March 2007. Calla's educational background includes a Bachelor of Arts in International Relations from Colby College and a Master of Business Administration from NYU Stern School of Business.
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Mercantile Development, Inc.
YOUR TRUSTED SOURCE FOR CRITICAL CLEANING TOWELS & WIPES Mercantile Development, Inc. (MDI) is a manufacturer of professional grade wiping products designed for critical cleaning applications. Family owned and operated for three generations, MDI is dedicated to exceeding customer expectations and delivering outstanding products to partners worldwide. Our Connecticut-based 140,000 sq. ft. facility features state-of-the-art converting equipment and flexible packaging lines designed to maximize throughput and versatility. MDI’s proprietary PRO-SERIES® Wipers product line offers a complete range of disposable wipers and reusable towels engineered to meet the task-specific critical cleaning needs of every work environment. QUALITY COMMITMENT MDI's Quality Management System is ISO 9001:2015 certified for the design, manufacture and sale of nonwoven wiping products. We are proud to be one of the first companies in the nonwovens industry to receive certification to the latest 2015 standard. Quality is central to our culture and this certification aligns with our long-standing commitment to continuous improvement and total customer satisfaction. SUSTAINABILITY THROUGH RESPONSIBLE BUSINESS PRACTICES Through the implementation of sustainable business and manufacturing practices, MDI conducts operations in a manner that minimizes environmental stress and creates a safe and healthy workplace for its employees. Our ongoing commitment is to procure responsibly, operate conscientiously, manufacture efficiently and package optimally while being considerate of our environmental impact at all stages of the value chain.