Dale Adams

Dale Adams is a seasoned professional with extensive experience in training, management, and customer experience across diverse industries, particularly within automotive and hospitality sectors. Currently serving as Manager of Product, Sales & Technical Training at Mercedes-Benz Australia since November 2021, Dale previously held multiple roles at Volkswagen Group Australia, including Customer Experience Initiative Manager and Customer Experience Coach. Dale's background also includes significant contributions as a People Excellence Coach at Retzos Group, where responsibilities encompassed recruitment, training delivery, HR support, and performance management. Before that, Dale held leadership positions at Selmar Institute of Education and Subway, focusing on human resources and operational oversight. Additionally, Dale holds an Executive Education degree in Organizational Leadership from UCLA Anderson School of Management and a Diploma in Human Resources Management from the Australian Institute of Business and Technology.