Jozenne Wicks

Jozenne Wicks is a seasoned professional with extensive experience in digital customer experience and marketing. Currently serving as the Digital CX Manager at Mercedes-Benz Australia since January 2016, Jozenne spearheads initiatives for mapping sales processes and enhancing customer experiences. Previous roles include successfully launching significant products such as the X-Class Ute and new Sprinter van, coupled with responsibilities in event and sponsorship management. Jozenne has also contributed as a Marketing Consultant at Principle Design and held a customer-focused role at Tom Barker Events, managing high-profile brands and events. Jozenne holds a Bachelor of Commerce in Marketing, Management, and Human Resources from Deakin University.