Donna Marasco

Donna Marasco is a seasoned professional in client services and operations management, currently serving as Sr. Manager of Client Services at Mercedes-Benz Financial Services USA LLC since August 2012. In this role, Donna directs corporate initiatives and oversees the delivery of services for a multi-billion dollar portfolio, managing over 200 operational processes and Contact Center functions. Prior to this, Donna held multiple leadership positions at Ford Motor Credit Company, where responsibilities included developing collections strategies and managing customer service operations nationwide. Educational credentials include a Bachelor of Science in Business Administration from the University of Illinois Urbana-Champaign.