Armin Glauner

Armin Glauner is a seasoned professional at Mercedes-Benz AG, holding various senior management roles since April 2007, including responsibility for telematics product support, owner’s manuals, and after-sales retail strategy. Notable achievements include the successful offshoring and stabilization of processes in owner’s manuals and the development of retail strategies to enhance customer loyalty among owners of older vehicles. Earlier experience includes positions at DaimlerChrysler AG, smart gmbh, and consultancy roles where Glauner led significant CRM and marketing initiatives. Glauner holds a Joint Master in Business Administration and Mechanical Engineering from Technische Universität Darmstadt and has furthered education at IMD and Université catholique de Louvain.