Abby S. is a Principal Consultant at Mercer, where they provide strategic consulting to state Medicaid agencies and managed care organizations, focusing on operations, quality improvement, and policy development. Previously, they served as a Supervisor and Senior Manager of Utilization Management at Aetna, where they led high-performing teams and implemented innovative solutions to enhance operational efficiency. Abby also has extensive experience as a Registered Nurse in various acute care settings, emphasizing disease prevention and health promotion. Currently, they are studying for a Bachelor of Science in Nursing at Walsh University.
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