Hoa Flaa, MHS, LBC, is currently a Senior Government Consultant for the Pennsylvania Team at Mercer GHSC, where they design and implement workforce capacity planning and forecasting tools. Previously, they served as a Clinical Workforce Planning Director at Ecumen, developing workforce planning functions to enhance clinical scheduling and staffing. Before that, Hoa was a Staffing Manager at MHealth Fairview, managing staffing and scheduling for multiple healthcare facilities. They hold a Master of Arts in Human Services from Capella University and a Bachelor of Science in Community Health from Bethel University.
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