Natalie Fleming

Natalie Fleming is a Client Success Director at Mercer, leveraging expertise from prior roles at Thomsons Online Benefits and Ten Group, where Natalie managed global client accounts and developed strategic programs for customer engagement and retention. Throughout their career, Natalie has demonstrated significant leadership in operational roles, contributing to international expansions and enhancing client relationships across various regions. They earned a Bachelor of Applied Science in Biology from the University of Exeter, providing a strong foundation for their analytical skills in the client management sector.