Tom DeSimone is an experienced professional with a strong background in account management and client solutions within the insurance and benefits industry. As a Principal at Mercer since April 2020, Tom has enhanced workforce compensation and disability processes through detailed reporting and data analysis. Prior roles include National Account Executive and Director of Client Solutions at CIGNA, where Tom focused on managing large account relationships and improving client services from February 2013 to April 2020. Tom's tenure at Aon Hewitt from 2009 to 2013 as a Client Relationship Manager underscored a commitment to client satisfaction, while earlier positions at MES Solutions and Broadspire demonstrated capabilities in analytical reporting and program trend analysis. Tom holds an MBA in Business from the University of Massachusetts Lowell and a BS in Journalism from Northeastern University.
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