Marie Jane Gines

Regional Program Manager at Merchant Service Group, LLC

Marie Jane Gines has a diverse work experience spanning multiple industries. Marie Jane began their career in 2012 as a Customer Service Representative at SPI GLOBAL II, where they excelled in managing and resolving customer complaints through various communication channels. Marie Jane then joined SHORE Solutions Inc. in 2015 as a Client Account Manager, handling major accounts and demonstrating a quick learning ability to maximize performance. In this role, Marie Jane generated sales through prospect leads and resolved issues promptly to maintain productivity goals.

In 2019, Marie Jane joined Maersk Global Service Centres as a Process Expert, where they employed their skills to manage and meaningfully resolve customer complaints. Marie Jane delivered high-quality information and services to customers, resulting in zero escalation. After that, they worked at Pru Life UK as a Licensed Financial Advisor from 2021 to 2023, providing financial advice to clients.

Marie Jane's most recent position is as a Regional Program Manager at a confidential company, which they started in 2022. Details about their responsibilities and achievements in this role have not been provided. Overall, their work experience showcases their ability to effectively handle customer inquiries, drive sales, and manage accounts across different industries.

Marie Jane Gines completed their Bachelor's degree in Rehabilitation Science at Pamantasan ng Lungsod ng Maynila in 2012. Currently, they are pursuing a Bachelor of Business Administration (BBA) degree in Marketing/Marketing Management, General at New Era University, Quezon City, with an expected completion year of 2022.

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