Merchants Insurance Group
Josh Grabowski is a Technology Engineer III at Merchants Insurance Group, with a strong background in technical account management and customer service. Prior experience includes serving as a Technical Account Manager at Copeland Technology Solutions, where responsibilities encompassed managing customer relationships, billing, account reviews, and project management. Also at Copeland, roles included Customer Service Team Lead and Level II Technician, focusing on team success and efficient ticket resolution. Earlier career stages involved positions as Manager and Advanced Repair Agent at Geek Squad, along with Personal Computer Sales at Best Buy. Josh holds an Associate's degree in Computer and Information Sciences and Support Services from Niagara County Community College, completed between 2014 and 2016.
Merchants Insurance Group
For more than 100 years, Merchants Insurance Group has provided quality property and casualty insurance to protect your business, home and car. Our mission is to be the property and casualty insurance company independent agents trust most to serve their valued customers. We sell our products through a network of independent insurance agents because we believe they provide policyholders with a broad range of products and insurance expertise. Merchants Insurance Group provides financial protection to policyholders in the Northeastern, Mid-Atlantic, and North Central United States. Merchants Insurance Group is comprised of Merchants Mutual Insurance Company and Merchants Preferred Insurance Company. Both companies are rated "A-" by the A.M. Best Company, a global credit rating company that focuses on the insurance industry. We are headquartered in Buffalo, New York and have offices in Buffalo and Hauppauge, New York; Bedford, New Hampshire; and Mt Laurel, New Jersey. Customer service, competitive rates, personalized attention and quality products make Merchants Insurance Group the insurance company of choice!