Joshua Gavlock

Joshua Gavlock is a Product Specialist at Merchants Insurance Group since April 2015, responsible for maintaining Businessowners and Auto Repair products through regulatory updates, competitor analysis, pricing, and technology upgrades. Previously held roles include Senior IT Support, where Joshua organized the IT Service Center and fostered customer satisfaction, as well as IT Support Analyst III and II, supporting agents and policyholders through various channels. Earlier experience includes serving as a Licensed Insurance Agent at GEICO, managing a high volume of incoming phone leads. Joshua holds a Bachelor of Science degree from Niagara University, earned in 2010.