Ryan Padayachee serves as a Service Desk Manager at Dimension Data since May 2022, focusing on adherence to Human Resources policies and enhancing customer experience through quality measures and coaching. Simultaneously, Ryan has held roles at Merchants since May 2015, including Service Desk Manager and Operations Manager, where responsibilities encompass managing escalations, coaching teams, and ensuring quality delivery. Previous experience includes positions as Service Desk Coordinator at Internet Solutions and Site Leader/Computer Technician at Sechaba Computer Services, among others. Educational qualifications include an NQF5 degree in Connecting Management & Leadership and an NQF4 degree in Organizational Leadership.
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