Jason Yau

Jason Yau is a seasoned professional with extensive experience in the pharmaceutical industry, currently serving as Director of Global Omnichannel Excellence at Merck Group since December 2021. In this role, Jason advanced global processes for omnichannel campaigns, driving adoption across various regions to enhance engagement experiences. Prior positions include Associate Director of Digital Channels at Astellas Pharma and multiple roles at Merck Group, where responsibilities ranged from global customer engagement and digital strategy to CRM and digital operations. Jason began a career at Eli Lilly and Company, where roles spanned sales, marketing, and business analysis, culminating in significant operational excellence initiatives. Jason holds a BSc (Hons) in Business and IT from Bournemouth University and A Levels in Business Studies, Computing, and Economics from Chichester College.