Mercurius IT
Divya Inani is a Consultant specializing in Dynamics 365 CRM at Mercurius IT since September 2023, with expertise in the Customer Insights Journey (Marketing) module and pre-sales processes. Previously, Divya held roles as an Associate Functional Consultant and Trainee Functional Consultant at Synoptek from April 2021 to July 2023, focusing on MS Dynamics CRM for Field Service, Sales, and Customer Service, along with knowledge of Power Apps, workflows, business rules, and BPF. An internship at HDFC Bank involved maintaining and managing service quality, emphasizing customer satisfaction through research. Earlier experience at anashri finvest limited highlighted Divya's involvement in consumer awareness regarding loan processes, addressing challenges faced by customers. Divya holds a PGDM in Marketing and Finance from Shanti Business School and a BBA from Sophia Girls College.
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Mercurius IT
We live in a world where business and technology are becoming inextricably intertwined. We are surrounded by screens at home and at work and, while the dizzying pace of change can be concerning as our legislation plays catch-up, there is no doubt that technology is enabling us to do amazing things. Technology is helping us build flying cars, cure diseases and bring unique new products to the masses. Our mission is to empower workforces across the globe to spend less time on the mundane and more time on the amazing. When your business processes work, so can you. Through a deep understanding of your products and services, people, customers, competition and vision, we are ready to help you achieve success. This knowledge equips us to design and implement the perfect business solution for you, complete with a proven Business as Usual (BAU) & Continuous Improvement (CI) support service. Whether you’re looking for a new ERP implementation, support for existing applications, a Fixed Price upgrade or something a bit more bespoke, we’re committed to delivering the highest quality with the best overall value. T: 01908 508080 E: info@mercuriusit.com W: www.mercuriusit.com L: drop us a message