Aurora Larrazolo is a Learning and Development Specialist at Mercury since August 2021, with previous roles in customer support at ClickUp and GivePulse, Inc., where a strong focus on customer success was demonstrated by maintaining a 98% success rate on Zendesk. Prior experience includes working as a Registered Behavior Technician at BlueSprig, where Aurora implemented ABA therapy, and serving as an Education Assistant at Brighton School, supporting students with ASD. As a Middle School Teacher at IDEA Public Schools, curriculum execution and individualized accommodations were key responsibilities. Aurora began the educational journey as a Teaching Assistant at Brownsville Independent School District, reinforcing state curriculum for students with dyslexia. Aurora holds a Bachelor's degree in Communications and Sociology from The University of Texas Rio Grande Valley.