Bonnie Lee

Bonnie Lee is an accomplished insurance professional with extensive experience in claims management, currently serving as Vice President of Claims at Mercury Insurance since 2021. Prior experience includes a decade at Allstate, where Bonnie held various leadership roles, including Vice President, Claims Field Director, and Senior Manager across multiple divisions, responsible for overseeing significant regional and national claims operations. Bonnie's expertise encompasses financial results, customer experience, quality assurance, and the strategic implementation of claims processes. Bonnie also has a solid educational background, holding a Bachelor of Science from the University of Illinois Urbana-Champaign, a Legal Principles Specialist designation from the American Educational Institute, and an Associate degree in Claims from The Institutes.