Mercy Care
Misty Wicklund is a seasoned professional with extensive experience in health care quality management and project management. Currently serving as the NCQA Senior Manager at Mercy Care since August 2014, Misty is responsible for leading efforts to secure and maintain NCQA accreditations and acts as a liaison with the national NCQA team. Previous roles include Senior Project Manager and Department Administrator for the Office of Health and Clinical Services, where Misty provided executive support to high-level executives and managed various organizational initiatives. Prior experience includes executive assistant roles at Mountain Park Health Center, Universal Technical Institute, and Capital Group, showcasing strong project management skills and expertise in administrative support.
Mercy Care
Mercy Care is a not-for-profit health plan serving AHCCCS members throughout Arizona. Owned by Dignity Health and Ascension Health, Mercy Care has served Medicaid members since 1985. Mercy Care provides access to health care services for families, children, seniors, and people with physical and developmental/cognitive disabilities. Mercy Care also operates as the Regional Behavioral Health Authority (RBHA) in Maricopa County, which was the first RBHA in Arizona to offer integrated physical and behavioral health services to persons determined to have a serious mental illness. Mercy Care manages the public behavioral health system in Maricopa County and parts of Pinal County. Learn more at www.MercyCareAZ.org.