Mercy Medical Center
Matt Vrotsos is an experienced professional in technical services and information technology management. Currently serving as Director of Technical Services at Mercy Medical Center since March 2021, Matt oversees the Information Services Engineering team and Helpdesk, ensuring the operational integrity of the organization's computer network and application systems. Previously, Matt held various roles at IBM from December 2009 to March 2021, including Technical Services Manager, where Matt managed cross-platform teams focused on Incident, Problem, and Change Management, leading to high client satisfaction. Early career roles include positions at AIH Chrome, where Matt gained expertise in production coordination, quality control, and team leadership. Matt holds a Bachelor of Arts Degree in Computer Information Systems from Clarke University.
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