Jen Epp is an accomplished IT professional with extensive experience in system administration and support, currently serving as an IT Product Administrator at Mercy Ships since January 2015, where responsibilities have included roles such as Endpoint Administrator and Senior IS Support Specialist. Prior experience includes serving as a Technical Advisor at HelpCare Clinic, where technology needs were assessed and solutions recommended, and a System Administrator at Educational Service Unit 10, overseeing numerous servers, workstations, and the management of the Buffalo County website. Additional roles include an internship at Dana Holding Corporation addressing hardware and software issues, and positions at LeTourneau University where Jen resolved technical problems and enhanced user experience in computer labs. Jen holds a Bachelor of Science in Computer Science Engineering from LeTourneau University and an Associate of Arts and Sciences in Computer Information Technologies from Hesston College.
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