Amy Lovy

Amy Lovy has over 25 years of experience in IT service management and client support, with a strong focus on process implementation and stakeholder liaison. At Hewlett-Packard, Amy served as an ITO Delivery Consultant II, managing change and release processes for global health clients in compliance with FDA requirements. Previous roles included Client Support Rep at EDS, where communication between stakeholders was streamlined, and Supplier Relationship Manager at Electronic Data Systems, overseeing significant IT maintenance contracts. After her tenure at Hewlett-Packard, Amy worked as a Senior Project Manager at Virtustream, implementing ITIL processes, and held the position of Senior Advisor at Dell Technologies, before taking on the role of Senior Product Manager for ServiceNow at Mercy.